COOKIES POLICY

1. Introduction

This Cookies Policy is set by StrongBody.ai(abbreviated as "we”, “foundation", or "StrongBody”) to provide clear and transparent information about how we collect, store and use cookies and similar tracking technologies on the website Strongbody.ai and related digital applications or platforms.

When you access or use our platform, some information may be automatically collected through cookies or similar technologies to help improve user experience, analyze access behavior, ensure system security and provide personalized functions.

This policy is developed in accordance with applicable regulations including but not limited to:

• European Union General Data Protection Regulation (GDPR);
• ePrivacy Directive;
• The relevant laws and regulations in the country where the user resides or uses the service.

The objectives of the policy are:

• Explain clearly What are cookies? and What do we use them for?;
• Identify type of cookies which are used on our platform;
• Clarify rights and choices your use of cookies;
• Provide information on how to You can manage or disable cookies in your browser or through the installation tool we provide.

Your continued use of the platform after you have been shown the initial cookie notice is understood to be consensus your consent to the use of cookies in accordance with this policy, unless you adjust your preferences in your individual browser or cookie settings.

If you do not agree to the use of cookies, you can adjust your browser settings or use our built-in cookie management tool. However, please note that some important functions of the platform may not work properly if you disable cookies completely.

2. What are Cookies?

Cookies are small text files that are created and stored on your device (computer, phone, tablet, or other smart device) by your web browser when you visit a particular website. Each cookie contains a unique string of characters that identifies the browser or device you are using.

Cookies are widely used to:

• Remember your login information and personal preferences (language, region, theme, favorite products...);
• Maintain session state (keep you logged in);
• Analyze how you interact with the platform (which pages are visited, how long they stay...);
• Support displaying personalized content and ads more relevant to your behavior.

On the StrongBody.ai platform, we use two main types of cookies:

a) Session Cookies

This is a cookie temporary, exists only in throughout the session your browser. When you close your browser or exit the platform, session cookies are automatically deleted.

• Purpose: Maintain your actions as you move between pages (e.g., keep your shopping cart, keep your login state temporarily).
• Important Note: In some cases, if you do not log out properly or use an insecure browser, session cookies may be reused or exploited by third parties. In such situations,The user is solely responsible.in the event of data loss, disclosure of personal information, or unauthorized access to the account.

b) Persistent Cookies

This is the type of cookie stored on your device. after you close the browser, and will exist until it expires (according to a preset time) or manually deleted by you in the browser settings.

• Purpose: Remember persistent preferences such as logged in account, language, display configuration, or browsing history to improve the experience for future visits.
• Security Warning: Because of their long life span, persistent cookies can become targets for trackers or third parties if users improperly configure their browsers, use shared devices without deleting cookies, or install software from unknown sources. In these cases, Any risks and consequences arising from information disclosure, monitoring, or unauthorized access are the sole responsibility of the user..

3. What do we use Cookies for?

StrongBody.ai uses cookies and similar tracking technologies for a variety of purposes to ensure the platform operates stably, securely, and provides an optimal user experience. First of all, we use cookies necessary for operation, which helps maintain login status, store sessions, and support smooth navigation between pages. These are required cookies for the platform to function properly.

Additionally, cookies are also used to remember personalization preferences such as your display language, geographic region, currency, or user interface preferences – so you don’t have to set it up every time you visit. For analytics and improvement purposes, we use cookies to anonymous data collection about user behavior (such as most visited pages, interaction time...), thereby improving the design, speed and usability of the platform.

We also use cookies in our operations. marketing and advertising, including delivering relevant messages to different groups of users, measuring the effectiveness of advertising campaigns, and avoiding unnecessary duplicate content. Ultimately, cookies play an important role insecurity, helps detect unusual access behavior, prevent fraud, and ensure the safety of your account and the entire system.

Note: Refusing or disabling certain types of cookies – especially essential cookies – may directly impact your ability to use basic platform functions such as logging in, making payments, or saving your session. In this case, StrongBody.ai will not be liable if your experience is disrupted or limited due to your choice to disable cookies.

4. Types of Cookies we use

On the StrongBody.ai platform, we use different types of cookies, each serving a specific purpose in ensuring the system operates effectively, personalizing the user experience and complying with legal requirements. These cookies are classified as follows:

1. Strictly Necessary Cookies: These cookies are required for the platform to function properly. They allow you to access secure areas of the website, stay logged in, process orders, use shopping cart features, and navigate between pages without losing data. Because they are essential, these cookies cannot be disabled via the cookie management system. If you choose to disable them using your browser, all or part of the platforms functionality may fail – and in that case,The user shall bear all risks and consequences arising there from..

2. Preference Cookies: These cookies store the choices you have made, such as language, geographic region, display format, content type preferences, etc. This way, you do not have to set these preferences again on subsequent visits. Although not essential, if disabled, the user experience may become inconsistent or unexpected.

3. Performance & Analytics Cookies: We use these cookies to collect aggregated and anonymous information about how users interact with the platform: which pages are visited most often, average visit time, bounce rate, technical errors, loading speed... This information helps us understand user behavior and improve the quality of our services. For example, Google Analytics or similar tools can be integrated to support tracking and analysis. The data collected is not personally identifiable, but if you refuse these cookies, Some measurement and optimization activities will be limited..

4. Marketing & Targeting Cookies: These are cookies that we or third parties place on your browser to track your browsing behavior and deliver content and advertising that is relevant to your interests. These cookies also help limit the number of times you see the same ad and measure the effectiveness of marketing campaigns. For example, Facebook Pixel, Google Ads, or advertising partners may place cookies on your browser when you interact with their content on the platform. If you do not accept these cookies, you will still see ads – but the content may irrelevant, duplicate or inferior.

5. Security & Anti-Fraud Cookies: Some cookies are designed to monitor unusual behavior such as logins from unknown IPs, unusual bulk orders, or suspicious checkout interface actions. These cookies help prevent cyber attacks (e.g. brute-force, DDoS, cookie hijacking), protect your data and account, and assist in investigations if a breach occurs. Disabling these cookies may expose your account to security risks and in the event of damage,StrongBody.ai is not responsible in any way.

In addition to the cookies set by StrongBody.ai itself (first-party cookies), our platform also uses Third party cookies– are placed and managed by our partners for the purpose of providing enhanced functionality, performance analysis, marketing support and system security. These cookies are not directly controlled by StrongBody.ai, but are only activated with the user's consent (except for legally necessary cookies).

Third party partners may include:

• Behavioral analysis and measurement tools: such as Google Analytics, Hotjar, Microsoft Clarity... These cookies help track user behavior on the site, including the number of visits, pages viewed, mouse position, and duration of stay on each piece of content, to improve the interface and optimize the user experience.
• Advertising and marketing partners: for example Google Ads, Facebook Pixel, Tik tok Pixel or external advertising networks. These cookies help display ads that are relevant to your interests and behavior, as well as measure the conversion effectiveness of advertising campaigns deployed by StrongBody.ai. This way, you can receive personalized content instead of being shown random, irrelevant content.
• Payment and security services: such as Stripe, Mango Pay, Adyen, or payment verification support partners. Cookies from these providers are used to detect fraud, authenticate secure payments, and meet strict security standards such as PCI-DSS, 3D Secure, and PSD2. These cookies do not contain raw financial data such as card numbers, but are still encrypted and strictly controlled.
• Tools to support chat, reviews and user interaction: for example Intercom, Zendesk, or third-party review widgets may set cookies to save chat history, rate services, or assist in personalizing responses.

Third Party Cookies operates under its own privacy and cookies policy. of service providers, which are not under the direct control of StrongBody.ai. We are not responsible for the use of data collected through cookies by third parties for purposes beyond the scope of the committed cooperation.

Users can Check, disable or customize third-party cookies through your browser settings, or through our cookie management system if integrated into the platform. Alternatively, you can directly visit the relevant third party websites to learn more or request to refuse cookies according to your personal preferences.

We respect your right to privacy and control over your personal data, so StrongBody.ai offers a number of ways for you to manage and control the use of cookies on your device – both through your browser and our built-in cookie management system.

a) Management through the platforms cookie system

When you first access the platform, a cookie banner will appear, giving you the following options:

• Accept all cookies: Allow the use of all cookies (including essential, analytical, advertising cookies...).
• Customize options: You can enable/disable individual cookies by category (e.g. keep only essential cookies, disable advertising cookies).
• Reject all non-essential cookies: Reject all cookies other than those necessary to use the service.

These options can be change at any time through section “Cookies Settings”(usually displayed in the footer of a website or in the “Account” section of the app).

b) Manage via browser settings

You can control cookies directly through your browser settings. Most popular browsers such as Chrome, Firefox, Safari, Edge allow:

• View list of saved cookies
• Block all cookies or specific types
• Delete cookies at any time
• Set the level of cookie acceptance (e.g. only from the website you are visiting, not from third parties)

c) Consequences of disabling cookies

Disabling or rejecting certain types of cookies may have a direct impact on the usability of the platform. Specifically:

• Unable to log in or maintain session
• Interface error or incorrect display
• Functions such as shopping cart, payment, saving service history may not work.
• User experience is degraded due to loss of personalization
• Unable to evaluate performance or market appropriately

In these cases,StrongBody.ai will not be liable for any system failures, service interruptions or data loss arising from a user's choice to disable cookies..

Information collected through cookies may include: IP address, browser and device type, pages visited, interaction time, website navigation behavior, location data (if available), session ID, and other anonymous identifiers. StrongBody.ai guarantees that all data collected through cookies is handled in a confidential manner. secure, transparent, and fully compliant with applicable regulations, including but not limited to:

• European Union General Data Protection Regulation (GDPR)
• EU ePrivacy Directive
• Privacy laws in the country where the user resides or accesses the platform

a) Principles of storing data from cookies

1. Save only necessary information: We only collect and store data directly related to the stated purpose (see section 3), and do not collect sensitive data such as passwords, medical data, bank accounts or special personal information via cookies.
2. Clear storage period:

• Session cookies are automatically deleted when you close your browser.
• Persistent cookies will be stored on the device for a maximum period of time.13 months, unless you delete it sooner.
• Analytics information from cookies may be aggregated in an anonymous form and retained for longer periods for statistical purposes, but is not tied to any specific individual.

1. Secure server storage: All data from cookies when sent to the StrongBody.ai server is Encrypted and stored in a secure environment, with measures to prevent unauthorized access, loss or tampering of data.

b) Security and access restrictions

StrongBody.ai applies industry-level security measures technical and organizational, including but not limited to:

• Encryption during transmission and during storage
• Firewalls and intrusion detection systems (IDS/IPS)
• Multi-Factor Authentication (MFA)for data administration access
• Restrict internal access on the principle of “need-to-know”

All cookie data is only processed by authorized personnel or partners who have signed a confidentiality agreement (DPA – Data Processing Agreement).

c) Sharing data from cookies

Data from cookies never sold, rented or shared publicly. In some necessary cases, data may be shared with:

• Technical partners for analytics or personalization of experiences
• Payment service provider or system security
• Law enforcement agencies if formally requested

All third parties are required to comply with confidentiality regulations and are not allowed to use data for their own purposes outside the scope of cooperation.

d) User rights

Under GDPR, you have the right to:

• Requests to access personal information relating to you are processed via cookies
• Request correction or deletion of data if no longer needed
• Withdraw your consent to use cookies at any time
• Complain to the personal data protection authority if you believe your privacy has been violated

We always support exercising these rights fairly, quickly and free of charge – unless there is a legal reason not to.

StrongBody.ai is committed to maintaining transparency and updating the cookies policy in a timely manner, in accordance with changes in technology, legal regulations as well as the operational needs of the platform. This policy may be adjusted periodically without prior notice to each user. However, in the event of significant changes such as the addition of new types of cookies, adjustments to the scope of data processing, or changes in the way of integrating with third-party partners, we will clearly notify users through a banner, pop-up window, or send an email before applying the new policy. The most recent updated version is always publicly posted in the "Cookies Policy" section on the official website at Strongbody.ai, and the date of the last update will be clearly stated at the top of the document to help users easily follow. Continued use of the platform after the policy has been updated is understood as the user has read, understood and agreed to the revised content. We encourage users to regularly review the policy to ensure their rights and control over personal data.

In case the user has any questions, concerns or complaints regarding the use of cookies, privacy or data processing procedures related to cookies, please contact us via official email at customercare@strongbody.ai. Any requests for access, correction, deletion or withdrawal of consent to use cookies will be processed in accordance with current laws. In case the user is not satisfied with the response from StrongBody.ai or has grounds to believe that his/her privacy rights have been violated, the user has the right to file a complaint with the personal data protection authority in the country where he/she resides or uses the service. We are committed to processing all legitimate requests related to cookies as soon as possible, and no later than 30 working days from the date of receipt of a valid request with full identity verification information.

This Cookies Policy is an integral part of StrongBody.ai's Privacy Policy and Terms of Use. By accessing and using the platform, you acknowledge that you have understood and agreed to the entire content of this policy.