he Online Pharmacist Consultation service connects patients with licensed pharmacists through digital platforms such as mobile applications, websites, or video calls, providing personalized guidance on medication use.
The workflow typically includes the following steps:
- Patient Information Intake:
The patient provides basic details (age, gender, medical history), a list of current medications, dosage, and duration of use. They may also describe their present health condition or specific concerns. - Evaluation and Analysis:
The pharmacist reviews all medications, supplements, and herbal products the patient is using. At this stage, the pharmacist performs drug interaction checks to identify potential risks such as duplicate active ingredients, antagonistic effects, or dangerous combinations that may trigger severe side effects. - Medication Use Instructions:
Based on the analysis, the pharmacist offers detailed guidance, including: - Correct administration (before/after meals, with water only, or avoiding certain foods).
- Best timing of doses during the day for optimal effectiveness.
- Side effects to watch out for and what to do if they occur.
- Proper storage methods to maintain medication quality.
- Additional Advice and Follow-up:
The pharmacist may also suggest supportive non-drug measures (nutrition, lifestyle adjustments) and recommend follow-up consultations to update treatment progress. All information is documented in the patient’s electronic health record, ensuring continuous and accurate monitoring.
