Verification Guide

STRONGBODYAI VERIFICATION GUIDELINES

A. PROVIDERS (SELLERS)

1. Identity Verification (Mandatory)

Verify email and phone number.
Upload a valid government-issued ID.

2. Professional Verification

Submit professional license or certification.
Complete profile including Education and Gallery.
Provide selfie holding ID upon StrongBodyAI request.
Cooperate with regulatory authorities when required.
Option to use third-party verification packages.

3. Provider Levels

New: Identity verification. Privilege: Access to basic bookings.
Pro: 50+ sessions with 4.7⭐ rating. Privilege: Priority display in search results.
Top: 200+ sessions with 4.8⭐ rating. Privilege: Special badge and top-level priority.

B. USERS (BUYERS)

1. Basic Verification

Verify email and phone number.
Add a valid payment method.
Upload a real profile photo.

2. Advanced Verification

Triggered automatically for high-value transactions.
Additional verification if risk signals are detected.
Two-factor authentication required for large payments.

3. Membership Tiers

Regular: Newly registered user.
Verified: 10+ completed sessions.
VIP: 30+ sessions with zero cancellations.

C. BADGES

👨‍⚕️ Elite Provider: Professionals subscribed to verification packages.

D. VIOLATION HANDLING

For Providers
Warning for first minor violation.
Temporary suspension for repeated violations.
Permanent ban for fraudulent or scam activities.
Cooperation with legal authorities when necessary.

For Users
Reminder for late cancellations.
Restriction for multiple negative reviews.
Account ban for fraudulent behavior.

E. PROCESSING TIME

Basic verification is automatic.
Pro verification takes 1 to 2 business days.
Complaint resolution within 24 hours.
Re-verification required every 6 months.

F. SUPPORT CONTACTS

Provider Support: provider@strongbody.ai
User Support: customercare@strongbody.ai
24/7 in-app chat available